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Refund policy

Last updated: 6 November 2026

Document in progress: this text is a working framework to be validated by Moroccan legal counsel before publication.

Courses

Refund conditions will be specified before online payment is enabled, in compliance with Moroccan consumer law.

Ebooks

A downloaded ebook is in principle non-refundable, except in case of a proven technical defect.

Printed books

Returns are possible in case of a defect or delivery error, under the conditions shown at checkout.